Burke Engineering, Inc.
The Investigation
This is a flow chart which was used to study the route that the forms were following.
The problem was identified to be the fact that the superintendent was not fully checking the forms on their way back to the Office Manager. Once the problem was identified, the following fishbone diagram was used to find causes of the problem.
| Executive Summary | Burke Engineering | The Problem | The Investigation | The Solution | The Results | The Detailed Report | The Team | Comments |
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Last Updated: May 12, 1997
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