Gibbs Car Lock-Out Service

The Results

Team Warthog achieved the following results:

• Number of calls during a two week period
  • Before Flyer: 58 calls
  • After Flyer: 63 calls
  
  
  
• Calls answered that turned into revenue during two week period
  • Before new employee: 19 of the 58 calls
  • After new employee: 30 of the 63 calls

| Executive Summary | Introduction | The Problem | The Investigation | The Solution | The Results | The Detailed Report | The Team | Comments |

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Last Updated: July 29, 1997

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